The Problem on the Dashboard Is Rarely the Problem

Executive Field Note 002

Dashboards measure consequences.

Rarely causes.

By the time something becomes measurable, the process that created it has often been unfolding unnoticed for months—or years.

The organization reacts to what finally became visible.

Leadership asks a different question.

What became invisible long before this became measurable?

What process became visible only after its consequences reached the dashboard?

Published by Executive Insights. A publication of Axiom Research Press